Terms & Conditions

 

We welcome you to our online industrial instrument store “AUTOMATION TRADERS”. AUTOMATION TRADERS provides online shopping facilities to users subject to the Terms & Conditions laid out by the AUTOMATION TRADERS.

By visiting and/or shopping from AUTOMATION TRADERS, you agree to the following terms and conditions:

AUTOMATION TRADERS may use the aggregate and statistical information for the development of our products and services.

Should we elect to change our privacy policy we will post the changes here. Wherever the changes are significant, we may also choose to email all our registered users with the new policy details.



ORDER / SHIPPING POLICY:

 

All orders placed via AUTOMATION TRADERS are subject to the approval from AUTOMATION TRADERS and we may contact you via email or phone to confirm the order.

 

We give our best to process your order on urgent basis subject to the availability of item in our stocks.

 

Please note that remote area charges is not included on the shipping cost stated. Just in case your city is under remote area, additional charges will be request.

 

We always use DHL Express to send Items Fast and Secure

 

*Normally it takes 4 ~ 8 working days to reach the destination*

 

 

REFUND POLICY:

 

AUTOMATION TRADERS offers warranty against entire stock for 7 days after delivery. If you received any item faulty, not working or wrong item you can return the item, we will issue replacement (if available) or full refund after receiving the item.

 

For refund, the buyer must inform within 7 days after receiving the item.

 

Our Sales Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.

 

Email address: Customer Service department – info@automationtraders.com

 

 

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